Refund policy

Eligibility

Refunds apply to paid Codeharborbase enrollments invoiced offline. Because this website does not process payments, refunds are handled by our Bangkok desk after verifying your invoice.

Timeframe

Request a full refund at least 7 days before the cohort start date. Requests made fewer than 7 days before start may receive a partial refund of up to 50% if materials have not been released.

Full versus partial refunds

Full refunds are available when we cancel a cohort or when you cancel within the timeframe above without accessing downloadable materials. Partial refunds may apply after materials unlock but before the midpoint of the program, at our discretion based on sessions attended.

Non-refundable items

Third-party software licenses, travel, privately scheduled on-site facilitation already delivered, and completed 1:1 coaching hours are non-refundable.

Refund process

Email contact@codeharborbase.digital with your full name, invoice number, cohort name, and reason. We confirm receipt within two business days.

Processing time & method

Approved refunds are processed within 14 business days to the original payment method whenever possible. Bank transfers may require additional verification for international payers.

Cancellation by Codeharborbase

If we cancel or materially reschedule a cohort, you may choose a full refund or transfer to a later date at no extra fee.

Exceptions

Documented medical or force-majeure situations may receive case-by-case accommodations outside the standard windows.

Contact for refund requests

(02)5313120 · contact@codeharborbase.digital · Street: 260/99 Prachathipat Prachatipud Thunyaburi; City: Bangkok; State/province/area: Bangkok; Phone number: (02)5313120; Zip code: 12130; Country calling code: +66; Country: Thailand.